Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the Snowlax application and services (the "Service") operated by Snowlax ("us," "we," or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
1. Description of Service
Snowlax provides an AI-powered note-taking and content generation platform that combines a flexible editor with chat-based AI assistance, multi-agent AI workflows, and collaboration features to help users create, manage, and refine content.
2. User Accounts
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. User Conduct
You agree not to use the Service:
- In any way that violates any applicable national or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate Snowlax, a Snowlax employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Snowlax or users of the Service or expose them to liability.
- To generate or disseminate content that is hateful, abusive, harassing, violent, defamatory, pornographic, obscene, or otherwise objectionable.
- To generate or disseminate misinformation or content that infringes on the rights of others, including intellectual property rights and privacy rights.
4. User-Generated Content
You retain ownership of all intellectual property rights in the content you create, input, or upload to the Service ("User Content").
By using the Service, you grant Snowlax a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content solely for the purposes of operating, developing, providing, and improving the Service.
You are solely responsible for your User Content and the consequences of posting, publishing, or sharing it. We do not endorse any User Content or any opinion, recommendation, or advice expressed therein.
5. AI Features
Our Service includes features powered by artificial intelligence ("AI Features"). When you use AI Features, you understand and agree that:
- Output: AI-generated content is probabilistic and may not always be accurate, complete, or unique. You are responsible for reviewing and verifying any content generated by AI Features before relying on or publishing it. Snowlax is not liable for any errors, omissions, or inaccuracies in AI-generated content.
- Your Responsibility: You are responsible for the prompts you provide and the subsequent use of AI-generated content. You must ensure that your use of AI Features complies with these Terms and all applicable laws.
- Data Usage: Your interactions with AI Features, including your prompts and the generated output, may be processed and stored as described in our Privacy Policy, which may include use for improving the AI models.
- No Professional Advice: Content generated by AI Features is for informational purposes only and does not constitute legal, financial, medical, or other professional advice.
6. Subscription and Payments
Certain features of the Service may be offered on a subscription basis. If you choose to subscribe, you agree to pay all applicable fees in accordance with the billing terms in effect at the time a fee or charge is due and payable.
All subscription fees are non-refundable except as expressly stated in these Terms or required by applicable law. We may change our subscription fees and plans from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
You must provide current, complete, and accurate payment and account information. You must promptly update all information to keep your account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date).
7. Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Snowlax and its licensors. The Service is protected by copyright, trademark, and other laws of both [Your Company's Country of Operation] and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Snowlax.
8. Third-Party Links and Services
Our Service may contain links to third-party web sites or services that are not owned or controlled by Snowlax. We may also use third-party services (e.g., AI model providers) to provide certain functionalities.
Snowlax has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
9. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or follow any account deletion procedures provided within the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Disclaimer of Warranties; Limitation of Liability
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SNOWLAX MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.
IN NO EVENT SHALL SNOWLAX OR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE (INCLUDING AI-GENERATED CONTENT); AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
11. Indemnification
You agree to defend, indemnify and hold harmless Snowlax and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) User Content posted on the Service.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction, e.g., Malaysia], without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
14. Contact Us
If you have any questions about these Terms, please contact us:
- By email: lucasgoh@pagestore.space